Customs Clearance

Neptune Shipping Agency Ltd have our own in-house Customs Clearance and Port Health department, ensuring consignments pass through customs as quickly and easily as possible.

 As we are AEO (Authorised Economic Operator) accredited, we are able to fast track consignments through customs and any consignments selected for examination or inspection are prioritised and checked over other cargo.

declaration barcode customs

At Neptune Shipping Agency Limited we have always taken pride in exceeding our clients’ expectations.

We understand that customs requirements and procedures can be a complex area for businesses. Our aim is to take care of these formalities for you whilst updating you on the progress of your consignment every step of the way.   

Our experienced and knowledgeable team are linked to all major UK ports and can handle the completion of export and import customs procedures to ensure your goods go through the process as quickly as possible.

shipping sunset containers

We can liaise directly with HM Revenue and Customs regarding your consignments and consistently monitor any changes to customs procedures. We are also able to offer advice on how to classify your goods using commodity tariffs to ensure accurate duty rates are paid.

We will ensure that all customs requirements are efficiently dealt with and declarations processed, whilst also liaising with all relevant port authorities to secure the clearance and release of your cargo.

Our customs team have extensive experience of customs procedures including regulations covering food imports and certification requirements for Products of Animal Origin (POAO).

customs shipping containers

Our customers can be rest assured that their cargo is in the greatest care. That’s because shipments handled by AEO’s are fast-tracked through customs controls and when AEO consignments are chosen by customs for examination or inspection they receive greater preference over non-AEOs, making the whole shipping process run more smoothly and efficiently.

So if you need advice on:-

  • Classifying your goods
  • Import duties and tariffs
  • Licencing and documentation requirements
  • Additional duties including anti-dumping duty

Or any other aspect of customs clearance, Neptune Shipping Agency Ltd can help!